Privacy Policy - Your Cool Pet Store

Who we are

Our website address is: https://yourcoolpet.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Terms and Conditions

Welcome to Your Cool Pet Store. By using our website, you agree to these Terms and Conditions. All products are subject to availability and may be changed or discontinued at any time without notice. We reserve the right to limit quantities and refuse service at our discretion. Prices are listed in U.S. dollars and may change without notice. All content on this site—including images, text, and logos—is the property of Your Cool Pet Store and may not be used without written permission.

Privacy Policy

At Your Cool Pet Store, we respect your privacy. We collect personal information—such as your name, address, email, and payment details—to process your orders and enhance your shopping experience. Your data is securely stored and is never sold or shared with third parties, except as needed to complete your order (e.g., shipping carriers or payment processors). By using our website, you agree to this data use. For any questions or privacy concerns, please contact us at thecoolpet2025@gmail.com.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Create an account or place an order
Subscribe to our newsletter
Contact our customer service
Participate in promotions or reviews

This may include:

Full name
Email address
Shipping and billing address
Payment details (handled securely by third-party processors)
Phone number
Order history

Automatically collected data includes:

IP address
Browser type
Device info
Site usage behavior (via cookies and similar technologies)

2. How We Use Your Information

We use the information we collect to:

Fulfill and manage orders
Process payments
Deliver products and updates
Send promotional offers (you can opt out anytime)
Improve our website, customer service, and user experience
Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Service providers (e.g., payment gateways, shipping partners, email marketing platforms)
Legal authorities if required by law or to protect our rights
Successors in case of a business merger, acquisition, or sale

4. Cookies & Tracking

We use cookies to:

Remember items in your cart
Analyze traffic and user behavior
Personalize your shopping experience

You can adjust your cookie preferences in your browser settings.

5. Third-Party Links

Our Site may contain links to other websites (e.g., Instagram, Facebook). We are not responsible for the privacy practices of these sites.

6. Data Security

We use encryption (SSL), secure payment providers, and restricted access protocols to protect your data. However, no system is 100% secure.

7. Your Rights (for California & Other U.S. Residents)

Depending on your location, you may have the right to:

Access the personal data we have about you
Request correction or deletion of your data
Opt out of marketing communications
Request information about data sharing for marketing purposes (CA “Shine the Light” Law)

To exercise these rights, contact us at:
📧 support@yourcoolpet.com
📍 Your Cool Pet LLC, [Your Physical Business Address]

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Effective Date” and will be effective as soon as it is posted.

10. Contact Us

If you have questions or concerns, please contact:
📧 support@yourcoolpet.com
📞 [267-763-2217]
📍 Your Cool Pet LLC, [502 W 7th ST STE 100, Erie PA,16502]